We have configured both windows 10 & Windows 11 with 5.2.10 GP version.
Since its a prelogon once we enable the GP its only showing connecting.
But it is not getting connected.
Not sure whether GP version is successfully working for Win 11
Can you please confirm the same also let me know if there is anything else need to be checked while configuring the GP for 5.2.10
Hard to say, you'll need to do some troubleshooting on the firewall side
This is the error im getting What could be the reason?
Certificate we are using third party cert. I think there is no issue on the Cert since authentication is happening properly and network discovery is started.
Network discovery started.
Gateway GP_GW4: The network connection is unreachable or the gateway is unresponsive. Check the network connection and reconnect.
Portal login completed with address (fqdn) and conect method of pre-logon.
Network discovery started.
Auto Gateway login finished with address (fqdn) and user (username).
IPSec tunnel creation finished with Gateway (fqdn)
Tunnel is down due to disconnection.
User was logged out of Gateway (fqdn)
Network discovery started.
Gateway GP_GW4: The network connection is unreachable or the gateway is unresponsive. Check the network connection and reconnect.
Network discovery started.
5.2.10 is supported on both win10 and win11, here's the compatibility matrix: https://docs.paloaltonetworks.com/compatibility-matrix/globalprotect/where-can-i-install-the-globalprotect-app.html#id7a3c3401-b233-43b0-8d78-dfceab88798f
have you checked the firewall and globalprotect logs for any errors that could be causing it to get 'stuck' like this? it may be struggling with the tunnel rename (from prelogin to username) or a client certificate issue for example
Also need to know whether 9.0.10 Panos is suitable for 5.2.10 GP version.
Let me know whether it is compatible