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Morphisec Unified threat prevention not recognized by Global Protect HIP

Hi Team,

We have noticed an issue that, in Host Information logs on Global Protect the GP Agent is not fetching the "Morphisec Unified threat prevention" Anti-Malware software that was installed on the Client Machine.

Wanted to know whether the HIP can pull up the information of Morphisec Anti-Malware software installed on the Client machines. Because we are able to see McAfee and Windows Defender details but not Morphisec Anti-Malware details. Wondering on this part.

Herewith, i have listed the Software version installed on the Firewall for both PAN OS and GP Version for your reference. Please let us know if anyone have an idea on this issue. Awaiting for the response !!

Snap of the GP Client Host Profile Information from Client Machine:

PAN OS version: 9.0.11

Global Protect Version: 5.2.4-21

Best Regards,

Sahul Hameed

2 comments

Comments (2)

Reaper

Jan 19, 2021

The only Morphisec product I can see in the HIP database is the "Morphisec Protector" while their current products are called 'shield' and 'guard' so it's possible the signatures haven't been updated in a while. you may need to reach out to palo TAC to have them update the HIP db

sahul.hameed

Jan 20, 2021

Replying to

Thanks for your response and also I do find an article on what are the AntiVirus vendor that Palo Alto Networks support for HIP. But in that article i didn't find this Morphisec Anti-Malware product their. Is this have any relation to this issue that we experience.

Share your thoughts on this.

Refer this KB Article: https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g0000008U5LCAU

Best Regards,

Sahul Hameed

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