GP is configured so that when there is a new update it pops up and the user initiates the update, but when the user accepts the update, Global protect does some processing but does not update. I checked the registry and found this: PanGPS msgtype = software-upgrade #### updater started, command is C:\Users\eddyAppData\Local\Temp\_temp12840.msi try verify file C:\Users\eddy\AppData\Local\Temp\_temp12840.msi The file C:\Users\eddy\AppData\Local\Temp\_temp12840.msi is not signed or corrupted file did not signed by us, return now PanGPA InitWinConnection ... Cannot connect to service, error: 10022 CPanCommand::Send - not connected, and reintialized connection to service. Send command to Pan Service Command = <request><type>disable</type><pid>9640</pid><time>Fri Feb 11 10:23:04 2022 </time><reason>disable allowed.. Override(s)=9.</reason><user></user></request> Send failed with error: 0 CPanSocket::onConnect - return error code = 10061. Special command, expects no return msg: <request><type>disable</type><pid>9640</pid><time>Fri Feb 11 10:23:04 2022 </time><reason>disable allowed.. Override(s)=9.</reason><user></user></request> Does anyone know what could be the problem, or what can I do to fix it ?
top of page
bottom of page
Did you try this: https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000HBW9CAO